Red Rosie Scent Design Studio ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy describes how www.redrosie.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Residential or postal address
- Payment details (processed securely via third-party providers)
- Workshop booking information
- Any information you provide when contacting us
We may also collect limited technical information when you use our website, such as IP address or browser type.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@redrosie.com.au or by mail using the details provided below:
Red Rosie Scent Design Studio, 265 Kensington Road, Kensington Park SA 5068, Australia
We collect personal information directly from you when you:
- Book a workshop
- Make a purchase
- Attend a workshop and provide your details
- Submit a form
- Contact us
- Use our website
Personal information may be collected in person, in writing, electronically, or via third-party booking platforms.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
We collect personal information to:
- Process workshop bookings and product orders
- Communicate with you about bookings or purchases
- Provide customer support
- Send marketing communications where you have opted in to receive them (you may unsubscribe at any time)
- Maintain business records
- Comply with legal obligations
If we do not collect your personal information, we may be unable to provide products, services or workshop bookings to you.
We do not sell your personal information.
We may disclose personal information to trusted service providers that assist us in operating our business, including:
- Shopify (online store platform)
- ClassBento (workshop booking platform)
- Payment processing providers
- Cloud storage providers
- IT service providers
- Professional advisers (e.g., accountants)
Some of our service providers may store or process personal information outside Australia. We take reasonable steps to ensure overseas providers handle personal information in accordance with Australian privacy law.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We take reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Information may be stored:
- In secure cloud-based systems
- In password-protected electronic files
- In secure physical records
Access to personal information is restricted to authorised persons only.
Data Retention:
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including for accounting, legal and record-keeping requirements. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
You may request access to the personal information we hold about you and request correction if it is inaccurate or outdated.
To make a request, contact us at:
Email: info@redrosie.com.au
Address: 265 Kensington Road, Kensington Park SA 5068, Australia
If you believe we have breached the Australian Privacy Principles, please contact us in writing.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Website: https://www.oaic.gov.au
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Last updated: 16TH MARCH 2026